Craig Hayman, General Manager of Industry Solutions at IBM Software, talks about IBM’s study “The State of Marketing 2011,” The survey shows that while technology is booming; from email to social networks and mobile media has opened up many more possibilities for communicating with customers, it has also led to confusion and information overload for the costumer. "Marketers need better analytic tools to turn data into action overall and particularly in social media for which being there simply isn’t enough to win friends and drive business results".
In 2005 IBM prepared itself for new consulting services to help organizations prepare for the potential loss of highly valued skills and knowledge as the baby-boom generation reached retirement age. "The aging population will be one of the major social and business issues of the 21st Century, and companies worldwide are starting to examine what this means in terms of skills, knowledge, and growth" said Mary Sue Rogers, global leader, IBM Business Consulting Services. At that time it was estimated that by 2010, the number of workers between ages 45-54 would grow by 21 percent, the number of 55-64 year old would expand by 52 percent, and the number of 35-44 year old would decline by 10 percent.Even though it is said that Generation Y that ranges from people born from 1979 to 1994 was suppose to be smaller then the baby boomer cohort (Pg42 of MRKTG5) but it surpassed due to immigration.
The prime rule of marketing is that everyone's a target for their business: Big, small, Old, infants... IBM doesn't really market to infants but it does target widely.
*WSJ video of tiny bug*
http://online.wsj.com/video/digits-ibm-takes-on-superbugs/80368EFA-679D-4DE2-B13F-4BB70DE264D6.html
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